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Annual Report 2026

Executive Summary

Balam Balam Place Operations: 1 July 2025 – 19 May 2026

During the reporting period, Balam Balam Place has established itself as a functioning civic, cultural, community and creative precinct in Brunswick.

The site is supporting a broad mix of community, creative, commercial, health, cultural and civic uses, with activity occurring across professional workspaces, Maternal Child Health, community rooms, creative development spaces, public areas, Sherwood House, Home Economics café, the much loved outdoor green space and of course Blak Dot Gallery.

A key operational change in 2026 has been the move from early-stage, open and opportunistic programming toward a more structured public space program framework. This framework is culturally grounded, community-led and aligned with the site’s identity as a creative and community hub. It prioritises First Nations leadership, broad accessibility, community participation, repeatable programming and stronger partnerships across the creative, civic and local sectors.

Overall utilisation has been positive and is in line with, or exceeding expectations. Average days utilised reached 66%, with time-based utilisation at 58.7%, (6am-10pm)  and more recent 2026 data trending closer to 80%. The precinct is also exceeding affordability requirements, with 67.6% of net lettable area provided as affordable space and 32.4% as commercial space. Average daily activity includes approximately 263 people through community bookings and 91 people through commercial spaces.

Importantly and in addition to the site's program, there is the warm welcome of Home Economics cafe on the ground floor which sees the growing community well served with fresh food and local roasted coffee.

Highlights include a diverse tenant and user base, strong casual user satisfaction, active cultural and community programming, and clear evidence that the precinct is serving Merri-bek’s priority communities. Casual user feedback was particularly strong, with 84.44% rating their experience as “excellent” and a further 14.44% as “pretty good”.

Key issues requiring continued attention include uneven use across some spaces, the need to balance affordability with long-term financial sustainability, access reader failures affecting some tenants in Sherwood House, and the ongoing need to strengthen reporting, governance, promotion and operational systems as the precinct matures. Overall, Balam Balam Place is demonstrating strong early performance and is well positioned for continued activation, partnership development and community benefit.


In addition to the delightful everyday hum and bustle of the local community filling the rooms and corridors with after school kids programs, language, art, drama and writing classes, BBP (Balam Balam Place) has hosted international visits from the EDGE delegation The Singapore Centre for Liveable Cities, hosted major national conferences for the Robin Boyd Foundation, the National Gallery of Victoria, the newly formed Treaty Authority and provided space and time for Monash, Melbourne and RMIT Universities both conferences as well as student field trips and off campus classes, we have hosted Melbourne Design Week events and exhibitions. All of this activity has drawn its share of press coverage and very positive attention with glowing reviews in national newspapers, national design awards and local council commendations.

In summary: Balam Balam Place has proven itself a valuable, well considered and very well used community asset that MCC can genuinely be proud of and its reputation, operation and continued performance is in very capable and committed hands with the team at The Projects.


1. Site Use and Programming

1.1
User and tenancy framework
Status
Minimum performance requirement:
  1. Approved by MCC.
  2. Submitted list of tenants (type, no employees) (annual snapshot).
Key Tenants:
NameIndustryEmployees
Trezona Consulting GroupSocial enterprise consulting4
Jesuit Social ServicesCommunity support & advocacy50
Pollen StudioLandscape Architecture7
Turning World Pty LtdArts & culture consulting2
Anecdote Clinical SupportSpeech Pathology2
Ripple Allied HealthOccupational Therapy2
Shared Office Tenants:
TenantIndustryEmployees
Lavinia PuccettiGraphic Design2
Andy PappasWriter1
SomaontogenyArtist1
CARD Pty LtdArchitecture2
Lee CaseyWriter1
Open Arts ConsultancyConsulting1
Andrew McDonaldWriter1
Matthew de MoiserArtist1
ioa studioArchitecture1
Adrian BraunConsulting1
Beyond MediationWellness1
Business Science SolutionsConsulting1
KUEHNE + NAGELLogistics1
SwitchboardSupport services1
healthAbilityHealth1
GARUWAFilm4
Summersault StudioMusic1
Clouds & Spheres Pty LtdAnimation1
Octopus DeployIT1
BeforeMusic & Eventts4
Emma LeyderRegenerative Environments and Climate Action1
Property Council of AustraliaProperty1
Written by LenaMarketing1
Vear DesignArchitecture and Design1
B-AlternativeSocial Enterprise4
Parent CompanyDesign2
Stanton Dahl ArchitectsArchitecture4
Luke BeesleyWriter1
Small PracticeLandscape Architecture2
Pastoral PartnersClimate Science1
Comments:
The commercial mix is well balanced and shows a need for a range of scales and industries to be housed on site. The recent engagement for Multicultural Arts Victoria and becoming their new home has replaced the short term housing of JSS. We have also actively reduced the commercial footprint by repurposing two rooms on level three from commercial to affordable community use.
1.2
Public space program framework (MCC Approved)
Status
Minimum performance requirement:
  1. Approved by MCC.
  2. 2 partnered events, 2 precinct partner events & 10 community events per year.

This framework outlines a structured, culturally grounded, and community-led approach to activating public space at Balam Balam Place. It aligns with the site’s identity as a community-led cultural hub and supports ongoing engagement, visibility, and access for diverse communities.

The framework prioritises:

  • First Nations leadership and cultural integrity

  • Community participation and accessibility

  • Sustainable and repeatable programming

  • Strong partnerships across creative, civic, and local sectors


1.3
% of floorspace used/underused/vacant
Status
Minimum performance requirement:
60% of floorspace being used 12 months after venue opening. Following this establish 75% occupany rates.
Average Days Utilised (%): 66%
Average Time-Based Utilisation (%): 58.7%
'Average Days Utilised (%)' measures how often a space is used, regardless of duration. A day is counted as “used” if the space has any recorded booking or activity within that day. The percentage is calculated as the number of days with any usage divided by the total number of available days in the reporting period. This metric reflects frequency of use, not intensity.

'Average Time-Based Utilisation (%)' measures how intensively a space is used based on time. Usage is calculated against a standard 8-hour work day, where 8 hours of bookings equals 100% utilisation for that day. Partial usage contributes proportionally (e.g., 4 hours = 50%). The final percentage represents total booked hours divided by total available hours across the reporting period.

RoomDays Occupied %Time Occupied %
Room 301100%100%
Room 302100%100%
Room 30384.5%84.5%
Room 30428.5%28.2%
Room 30598.5%93.8%
Room H0129.7%15.8%
Room H0284.5%84.5%
Room H0335%21%
Room H1128.5%28.5%
Room H12100%100%
Room H13100%100%
Room H14100%100%
201. Community Room71.5%54.8%
203. Community Room77.7%44.9%
204. Community Room73.1%40.6%
205. Community Room70.6%41.9%
206. Community Room71.5%44.6%
207. Community Room79.6%52.6%
G01. Community Room40.6%35.8%
401. Creative Development Space40.2%60.6%
402. Creative Development Space27.2%41.4%
403. Creative Development Space32.2%50%
404. Creative Development Space37.5%58.8%
405. Creative Development Space24.8%36.7%
Comments:
Utilisation rate has been in line with or exceeding expectations. Given that the rate was based on an initial 9am-5pm, 5 days a week program and the site is operating from 6am till 10pm 7 days a week. The 2026 data from Feb to date is closer to 80%
1.4
Snapshot of floorspace use types (rental types - casual, medium and long term %), activity types of floorspace use (descriptions)
Status
Minimum performance requirement:
Min 30% of Net Lettable Area (NLA) provided at submarket/affordable rates. Min 30% at commercial rates.
Roomm2ClassificationCost
Room 301135m2Commercial$433.00 monthly
Room 30263m2Commercial$433.00 monthly
Room 30349m2Commercial$2,245.83 monthly
Room 304108m2Commercial$4,500.00 monthly
Room 305162m2Commercial$3,500.00 monthly
Room H0130m2Affordable$20.00 hourly
Room H0216m2Commercial$866.00 monthly
Room H0328m2Affordable$20.00 hourly
Room H1130m2Commercial$1,975.00 monthly
Room H1216m2Commercial$733.00 monthly
Room H1320m2Commercial$1,400.00 monthly
Room H143m2Commercial$211.36 monthly
201. Community Room135m2Affordable$40.00 hourly
203. Community Room49m2Affordable$30.00 hourly
204. Community Room108m2Affordable$35.00 hourly
205. Community Room36m2Affordable$20.00 hourly
206. Community Room24m2Affordable$15.00 hourly
207. Community Room12m2Affordable$10.00 hourly
G01. Community Room81m2Affordable$40.00 hourly
H11. Community Room30m2Affordable$20.00 hourly
401. Creative Development Space135m2Affordable$300.00 daily
402. Creative Development Space63m2Affordable$250.00 daily
403. Creative Development Space49m2Affordable$200.00 daily
404. Creative Development Space108m2Affordable$300.00 daily
405. Creative Development Space81m2Affordable$270.00 daily
TotalAffordableCommercial
Net lettable area1050m2503m2
% Net lettable area67.6%32.4%
Comments:
Currently providing 100% more Affordable space than required and will look to this more in line with KPI requirements in 2027 and allow for a more balanced range of costs for hire.
1.5
Average number of people working on site
Status
Minimum performance requirement:
Estimated average no of people undertaking work or work-related actvity (including student activity) per day. Minimum 50 people per day.
Community bookingsCommercial leases
Average number of people per day26391
'Average number of people per day' is an estimate of the average number of people on site per day. When customers create a booking they self-report the number of people the expect to attend each booking and this number is then averaged across the reports timeframe.

1.6
Diversity of users on site
Status
Minimum performance requirement:
Qualitative description of diversity of users (with regards to accomodating priority groups from MCC Human Rights Policy, being Aboriginal and Torres Strait Islander communities, Migrant and refugee communities, People with disability, Women, LGBTIQ+ communities).

Balam Balam Place is operating as a multi-use civic, cultural, community and creative precinct with a demonstrably diverse user base. Its diversity is not limited to general public attendance; it is embedded through the building’s design, tenant mix, programming model, public cultural infrastructure, affordability settings and the range of users accessing the precinct for creative, community, service, health, learning and social purposes.

Balam Balam Place is demonstrating diverse use across Merri-bek’s priority groups and broader community cohorts, with particular strengths in First Nations cultural leadership, LGBTIQ+ inclusion, multicultural programming, family and youth participation, accessible infrastructure, affordable creative space and everyday civic use.

A year in and Balam Balam Place is already engaging all of these priority areas through a combination of tenants and programs, as well as accessible infrastructure and public-facing community activity. 

Regular users of Balam Balam Place for programs include the following organisations: healthAbility, Anecdote Clinical Support, Ripple Allied Health, Switchboard Support Services, Trans-creator Writing Workshop for Trans, Gender Diverse and Non-Binary folk

Balam Balam Place works consistently and closely with Blak Dot Gallery and Blakademy and has maintained a strong and collegiate working relationship through supporting the events and workshops that are hosted as part of their programs.

GARUWA and Commonground are both supported through our Contra Exchange Program.

Cultural diversity is expressed through a huge number of community groups who regularly use Balam Balam Pace: Pasifika Storytellers Collective, Spanish Academy Melbourne, Italian Chit Chats, Aprieta Collective, Brunswick Women’s Choir, MAMAS Make & Move, 

Core examples of our generational diversity: Every weekday, our regular community groups include UNDERARTS, House of Muchness (workshops for young people) and U3A Merri bek (Education for folks above 55), meaning that people of all ages are here and finding a regular and familiar home for their scheduled programs.

Worth highlighting in more detail: Balam Balam Place has directly supported two events that were organised by people living with disability, and these events were organised by and directly supporting these groups. Both these events were initiated by the individual organisers, and Balam Balam Place worked closely with the organisers to ensure a successful delivery of each event, which included support with additional staff and promotion.

In summary, Balam Balam Place has a strong and credible basis for being reported to Council as a diverse community centre and creative hub. Its diverse user base is evidenced through named tenants, public programs, First Nations cultural infrastructure, accessible design, low-cost and affordable spaces, family and youth programming, LGBTIQ+ inclusion, multicultural programming and a broad creative-sector user base.

Its strongest point of difference is the layering of users and functions. People do not come to Balam Balam Place for only one reason. They come to make art, attend health services, participate in cultural programs, rehearse, learn, meet, work, gather, perform, visit the gallery, use the café, sit outside, attend a class, join a workshop or connect with the community. This layered model is what makes the precinct diverse in practice, not just in aspiration.


1.7
Public space program highlights
Status
Minimum performance requirement:
Minimum of three 'case studies'. Qualitative (images and text) highlights of programmed public space use to be published (eg on webpage).

Over the past year, Balam Balam Place has grown into a lively public platform for culture, community and creative participation. The program has brought together First Nations and Global Indigenous leadership, intercultural food and storytelling, music, public-facing moving image, writing, film-making, youth skills, architecture forums, lifelong learning and peer support.

As a way of framing Public Space Highlights we are focusing on three key areas of the Precinct that have been informed and, in turn transformed by specific public space programs.

The Carpark to the West of the South Building has hosted a number of public events that have been hugely successful. Both New Flower Sound and General Feelings Sound System both successfully utilised this area as a venue for live music. Both these events were celebrating a DIY sound system culture which was both inclusive of all ages, and backgrounds. 

In February 2026, the same carpark was used by Playte for a month-long public installation and free program focusing on food preservation from diverse cultures and cuisines. This program included public dinners, talks, workshops.

The Steps has hosted a range of activities including a number of Markets, most notably of these markets, Primavera was organised by Balkdot Gallery.

As part of MDW 2026 programming, Monash University hosted a public exhibition on The Steps titled Ritualising Leisure. This exhibition involved students of architecture along with Nongkonrg organisers for an evening event. 

On Sunday 24th May Exile on Bruce Street brought together over 50 participants to form a band that performed four pop songs to a live audience on Phoenix Street. Exile on Bruce Street is the work of Ian Pidd and was a completely offline event, drawing participants in from flyers and word of mouth. It was a wonderful celebration and performance and drew big crowds and really demonstrated the capacity and joy of community led performance and art, and importantly demonstrated and tested the capacity of The Steps as an important programmable space.

Blak Dot Gallery and Blakademy have been central to the precinct’s public identity, presenting exhibitions, storytelling workshops, food gatherings and courtyard activations that connected Balam Balam Place to First Nations, Global Indigenous and POC communities. Programs such as Pasifika Storytellers Collective Workshops, Kulture Kitchen and Blak Dot’s Around the Block screenings created accessible, community-led opportunities for people to gather, learn and participate.

Alongside larger public events, the precinct supported everyday creative and civic use. Writing sessions, film-making labs, U3A learning, architecture forums, teen DJ workshops, peer support and wellbeing programs show Balam Balam Place operating as social infrastructure: a place where people can make, learn, organise, connect and return.

On a smaller scale, Shy People’s Drawing Collective meets on the lawn every Saturday morning. This is a really interesting use case because it began without any formal booking, and has consistently grown each week for the past six months. Shy People’s Drawing Collective is an open and welcoming group who meet on the grass each week and draw together. With no formal booking or structure, this is a fascinating use of the public spaces of Balam Balam Place that we believe speaks to the welcoming atmosphere and culture of the Precinct.


2. User Experience

2.1
Annual tenants survey - Satisfaction rate
Status
Minimum performance requirement:
  1. Survey undertaken.
  2. Annual survey of tenants - 70% of tenants are satisfied with Precinct Manager Service.

Responses to "Tenant Feedback"
Question: "How would you rate your overall experience at Balam Balam Place within the last 12 months?"

Response Percentage # Responses
Excellent60%3
Pretty good0%0
Neutral0%0
Not so great40%2
Terrible0%0
Comments:
Of the tenant mix on site we have only had 5 people / groups respond which is less that hoped for and the "Not so great" feed back is from 2 Tenants that have been using the House and had significant access issues due to access readers failing
2.2
Annual casual user survey - Satisfaction rate
Status
Minimum performance requirement:
  1. Survey undertaken.
  2. 70% of tenants are satisfied with Precinct Manager Service (booking and use).

Responses to "Feedback"
Question: "How would you rate your visit to Balam Balam Place?"

Response Percentage # Responses
Excellent84.44%76
Pretty good14.44%13
Neutral1.11%1
Not so great0%0
Terrible0%0
Comments:
A simple and direct email is sent out to every user of Balam Balam Place a few days after their booking has concluded. The feedback form is anonymous in order to get the most accurate response possible. In addition to the direct email we have significant positive feed back on online platforms such as Google Reviews with 4.9 stars average
2.3
Annual consultative committee survey - Satisfaction rate
Status
Minimum performance requirement:
  1. Survey undertaken.
  2. 60% of Committee members are satisfied with process and direction of Committee.
2.4
Complaints handling procedure - Satisfaction rate
Status
Minimum performance requirement:
  1. Complaints Register Sighted.
  2. 70% of complainants are satisfied with response to complaint.


3. Branding & Promotion

3.1
Marketing and communications plan/framework
Status
Minimum performance requirement:
Endorsement by MCC staff.

1. Introduction

Project overview

The Brunswick Creative and Community Centre (the Centre) is a new kind of community centre supported by a dedicated in-house team providing accessible, affordable and flexible space for creative and community use. 

A new state-of-the-art cultural, creative and community hub, with welcoming and affordable spaces for creatives, artists and the local community to enjoy. 

Balam Balam Place encompasses the historic Sherwood House and a brand new five-story contemporary community building, with creative and commercial spaces, community and event spaces, as well as Maternal Child Health and the return of Blak Dot Gallery.

Situated in the heart of Brunswick with a ground floor cafe, garden and gallery, Balam Balam Place provides much needed public outdoor space with activities, festivals and events as well as community days planned as part of its yearly program.

In line with Merri-bek City Council’s Strategic Framework and addressing contemporary and future community and creative needs, Merri-bek City Council has invested nearly $30 million dollars in building this project and has engaged The Projects as Precinct Managers to develop, deliver and manage a program of diverse creative and community uses.

Balam Balam Place provides a space for community groups to meet and gather for workshops, talks and celebrations, for creative and arts practices to develop new work in an affordable and flexible setting, for students and educators to utilise contemporary facilities outside of the institutional campus and for professional practices to find a new office within a vibrant and active centre.


Comments:
A full MCP as approved has been submitted to MCC and our yearly, seasonal, monthly and weekly plans are in process out
3.2
Awareness and knowledge of the venue as a place of cultural production
Status
Minimum performance requirement:
Development of and/or participation in 2 industry networks or forums per year.

There have been a significant amount of publications and presentations and forums that address this topic of Balam Balam Place as a place of cultural production.

Most recently as part of Melbourne Design Week 2026 the work of These Are The Projects We Do Together with a particular focus on Balam Balam Place was foregrounded - both through a public presentation at Process, and through a chapter in a book titled Repair Stories, edited by Helene Frichot. In addition to this, in October 2025, the Practice was invited to give a keynote lecture at Monash University with a focus on Balam Balam Place.

These examples position Balam Balam Place within a context of creative practice, and the team who operate Balam Balam Place as being well known for supporting and enabling creative and cultural production.

3.3
Awareness and acknowledgement of Moreland City Council as the site partner
Status
Minimum performance requirement:
60% of survey respondents are aware of Council's role in the site.


4. Financial & Carbon Budget Performance

4.1
Annual financial report submitted
Status
Minimum performance requirement:
Submitted to Council by 30 August each year


4.2
Annual payment to Council
Status
Minimum performance requirement:
Annual contract payments to be paid from TPT to Council by 30 October of each year


4.3
Operating cash flow
Status
Minimum performance requirement:
Annual financial ratio should be within 10% of 1:1


4.4
Carbon liability - Estimated carbon produced from site (surplus or liablity)
Status
Minimum performance requirement:
Site Operations are within 10% of being carbon neutral

Balam Balam Place is operating well below the predicted modelling for energy and water consumption. 

Finding Infinity's reporting on data from the BMS system measures energy consumption at 36 kWh/m2 which is well below the NABERS 6 Star office building benchmark of 62 kWh/m2.

BMS data shows water consumption at improbably low numbers. Finding Infinity have recommended that the water meters are investigated to ensure they are accurate.

Waste generation, based on bin volumes and collection frequency, has been estimated to be roughly one third of the modelled waste generation.

HVAC usage has been minimal, with the HVAC system being off approximately 84% of the time during occupied hours. This indicates that users do not feel the need to utilise the system as the building remains at a comfortable temperature most of the time.

5. Governance

5.1
Users and tenancy group
Status
Minimum performance requirement:
  1. Establishment of group with Terms of Ref.
  2. At least two meetings per year.


5.2
Consulative committee
Status
Minimum performance requirement:
  1. Establishment of group with Terms of Ref.
  2. At least two meetings per year.


5.3
Strategic plan
Status
Minimum performance requirement:
Approved by MCC

1. Introduction

How do we care for a place without getting in the way?

Balam Balam Place is a purpose-built cultural, creative and community precinct in the heart of Brunswick. Integrating the historic Sherwood House with a contemporary five-storey facility, the precinct provides accessible, affordable and flexible spaces for creative practice and design, community groups, services and the broader public.

Key features include creative development spaces, conference facilities, community and event spaces, Maternal Child Health services, the return of Blak Dot Gallery, and public-facing amenities such as Home Economics café and landscaped outdoor areas. Together, these elements position Balam Balam Place as both a destination and an everyday community asset.

Delivered through a major investment by Merri-bek City Council and managed by These Are The Projects We Do Together, the precinct responds to the growing need for culturally relevant, community-led infrastructure that supports creative practice, social connection and local participation.

Opening to the public in March of 2025, Balam Balam Place has seen a healthy growth in use and started 2026 with a strong foundation and key lessons from the first year of operation. It is with these insights and experience that we have developed this Strategic Plan

Balam Balam Place Strategic Plan 2026–2030 provides a clear and disciplined framework to guide the precinct’s development over the next five years. It aligns programming, partnerships, operations and investment with a shared vision for a highly activated, culturally grounded and sustainable place. 


Comments:
Please see details report for content
5.4
Use of facility by MCC staff and councillors
Status
Minimum performance requirement:
At least 10 hours use per month by Council

Balam Balam Place aims to provide 10 hours of free Room use to MCC staff for meetings and training. The core driver for this use is designed to be internal meetings and planning sessions for MCC staff.

Comments:
MCC staff averaged 26.1 hours of use on site each month with 8.57 hours of those being free use. This includes additional programming such as community workshops, public consultation events and film screenings. Total use for July 1 to date is 274 hours.

6. OHS & Compliance

6.1
Submission / sighting of current operations plan
Status
Minimum performance requirement:
  1. Incident report log up to date.
  2. Risk management plan up to date.
  3. Compliance with relevant legislation.


6.2
Contract meetings
Status
Minimum performance requirement:
Attendance at 4 contract meetings per year.


6.3
Building maintenance and work plan
Status
Minimum performance requirement:
  1. Maintenance service records up to date.
  2. Submission of proposed building works for the year ahead by August each year.